We find our tickets do not typically contain any information from Mcleod staff as to what changes they made as a result of the ticket. That information is sometimes given verbally or not shared at all, including what changes in functionality. This...

For Owner Operators that are leasing a truck from a separate company that is also in McLeod, it would be helpful to allow the settlement deduction to post that truck payment to the leasing company instead of to the trucking company. This could als...

It would be helpful to allow a single settlement deduction to post to multiple GL accounts. For instance, if we only want to show one deduction for a truck wash but want to post the fee charged to a different GL account for tracking.

Please create a McLeod User Forum so McLeod users can share their issues and suggestions to get peer feedback about how to resolve common issues and suggestions that are being used in their TMS.

ARMs do not scrub Work Orders that have a Resolution Note entered and have been marked Completed. The only notification we receive is an email notifying that a Comment has been added to the portal.

in addition to the generic description, customers would like to see the details of the initial request.

Add the ability to add PDF attachments to My Portal. Currently it is not available

When entering a work order have the ability to add additional contracts to the request. I would like additional people within the company to be aware that the request has been entered and receive updates, I may be a key user but have a non-key use...

When an item is not getting updates, we would like it documented that an escalation request was made. This may get overused, but it is frustrating when an important issue has not been updated or ETA to resolve.

This page is for McLeod Support Portal ideas only. McLeod LoadMaster, PowerBroker and other module ideas should be entered into the McLeod Software Ideas page here: https://mcleodsoftware.ideas.aha.io/