More and more of our customers are going to billing miles of 100ths. We can only input in as 10th's. IE: Miles we can put in is 10.1 miles. Customer uses 10.159 or 10.15. Our fuel ends up being off by like .01 every time.

Please create a McLeod User Forum so McLeod users can share their issues and suggestions to get peer feedback about how to resolve common issues and suggestions that are being used in their TMS.

This page is for McLeod Support Portal ideas only. McLeod LoadMaster, PowerBroker and other module ideas should be entered into the McLeod Software Ideas page here: https://mcleodsoftware.ideas.aha.io/

ARMs do not scrub Work Orders that have a Resolution Note entered and have been marked Completed. The only notification we receive is an email notifying that a Comment has been added to the portal.

in addition to the generic description, customers would like to see the details of the initial request.

When entering a work order have the ability to add additional contracts to the request. I would like additional people within the company to be aware that the request has been entered and receive updates, I may be a key user but have a non-key use...

When an item is not getting updates, we would like it documented that an escalation request was made. This may get overused, but it is frustrating when an important issue has not been updated or ETA to resolve.

This limitation to know you are 'over the limit' for the box +portal has an auto-timeout =I end up trying to submit the ticket 3 times before it actually takes.

Add a flag or color to the work order in the portal to indicate the work order has a new comment that has not yet been read.

Sometimes tickets are closed prematurely when there's been no response after a few days. Sending a couple follow up emails would benefit end users to make sure they see the response or automate the follow up email to get a response back from the e...